This module deals with all aspects of Health and Safety applying to the Vehicle recovery Industry and covers the following area’s.

Theory

• Statutory requirements and need for training
• Health & safety legislation applied to recovery
• Personal Protective Equipment
• Fire Prevention
• Hazards and risks relating to the work place
• Tools, storage and Cleaning
• Company resources
• Hazards and risks relating to the workplace & the recovery equipment
• Manual handling

Practical Skill Instruction

• The use of Personal Protective Equipment
• Conduct a risk assessment
• Handling of loads (Manual handling practical)

This module deals with the delivery of customer service in an effective and professional manner and covers the following area’s.

Theory

• The importance of effective communication.
• Different forms of communication used within the Recovery Industry.
• Creating a positive impression of yourself and your company.
• Identification of potentially dissatisfied customers.
• Identification of the different types of customers and their needs.

Practical Skill Instruction

• Demonstrate through role playing the skills learned.

This module deals with the safety at the Roadside, the correct procedure to approach the scene and carrying out a risk assessment prior to recovering or repairing the vehicle and covers the following area’s.

Theory

• Roles and responsibilities with regard to Safety at the Roadside.
• How to approach the scene.
• Risk Assessment prior to Recovery at the Roadside.
• Vehicle driver and passenger management and welfare.
• Procedures and checks prior to leaving the scene.

Practical Skill Instruction

• Demonstrate through role playing the skills learned.

This module deals with the use of Ancillary Recovery Equipment to Recover Light Vehicle and covers the following area’s.

Theory

• Health and Safety as it applies to Light Vehicle Recovery.
• Terminology used – Flat tow, suspend tot, A frame.
• Operating procedures and customer service.
• Correct use of equipment and methods of towing.
• Legislation requirements for towing.

Practical Skill Instruction

• Demonstrate the correct use and deployment of all related equipment.

This module deals with the use of Spectacle Frame Unit as part of a routine recovery procedure and covers the following area’s.

Theory

• Health and Safety as it applies to Spectacle Frames.
• Variations in Spectacle Frames and their performance.
• Loading procedures and checks when using Spectacle Frames.
• Towing procedures and release of casualty vehicles.
• Equipment checks and hazards associated with Spectacle Frames.

Practical Skill Instruction

• Demonstrate successfully the deployment and use of the equipment, loading, transporting and unloading of the casualty vehicle.

This module deals with the use of Transporters to carry out routine Light Vehicle Recoveries and covers the following area’s

Theory

• Health and Safety as it applies to Transporters.
• Types of Transporters, their performance and advantages.
• Loading procedures using a Fixed bed transporter.
• Loading procedures using a Slide bed transporter.
• Equipment checks, hazards loading and unloading the casualty vehicle.

Practical Skill Instruction

• Demonstrate successfully the deployment and use of the equipment. The loading, transporting and unloading of the casualty vehicle.

This module deals with situations where winching is required to safely place the casualty vehicle in a position to be loaded on to a recovery vehicle. The Safety and Theory of operation of winches up to and including 8000 lbs are covered in this module. Instruction in the identification and use of ropes and ancillary equipment relevant to the recovery of Light Vehicles including the calculations of resistances and loads are also part of the module

Theory

• Health and Safety as it applies to the use of winches.
• Types of Winches used in Light Vehicle Recovery.
• Winch theory and calculations.
• Correct use of equipment and methods of Winching.
• Hand signal instructions to direct a winch operator.

Practical Skill Instruction

• Demonstrate the correct use and deployment of all related equipment, methodology to deal with the casualty vehicle and application of all Winch theory.

This module deals with the use of Ancillary Recovery Equipment when recovering Heavy Vehicles and covers the following area’s.

Theory

• Health and Safety as it applies to Heavy Vehicle Recovery.
• Terminology used – Flat tow, Suspend tow, Total lift.
• Operating Procedures and customer service.
• Correct use of Ancillary equipment and methods of towing.
• Other types of Ancillary Equipment.

Practical Skill Instruction

• Demonstrate the correct use and deployment of all Ancillary equipment.

This module deals with Underlift Units and all the safety aspects associated with them when carrying out routine procedures and covers the following area’s.

Theory

• Health & Safety as it applies to the use of Underlifts.
• Underlift Variations, Features and Performance.
• Operating procedures and Equipment Checks.
• Loading and unloading procedures using Underlift.
• Towing procedure and Hazard analysis.

Practical Skill Instruction

• Demonstrate the correct use and deployment of all equipment. Stabiliser legs, Cross Heads fittings, Straps, Chains and tensioners. Loading, transporting and unloading of the casualty Vehicle.

The IVR15 Module deals with Transporter/Low Loaders and all the safety aspects associated with their use when carrying out routine recovery procedures.

Theory

• Health and Safety as it applies to the use of Transporters/Low Loaders
• Transporters Types and their Performance Features
• Transporters and Casualty Vehicle Safety Checks
• Loading procedures for Fixed bed and Side bed Transporters
• Transporting/Low Loaders Procedures and Hazard analysis

Practical Skill Instruction

Demonstrate the correct use and deployment of all equipment. Height precautions. Loading, transporting/low loaders and unloading of the Casualty Vehicle.

This module deals with situations where Winching is required to safely place the casualty vehicle in a position to be loaded onto a Recovery Vehicle. the Safety and Theory of operation of winches exceeding 8000 lbs are covered in this module. Instruction in the identification and use of ropes and ancillary equipment relevant to the recovery of Heavy Vehicles including the calculations of resistances and loads are also part of the module and covers the following area’s.

Theory

• Health and Safety as it applies to the use of Winches.
• Types of Winches used in Heavy Vehicle Recovery.
• Ropes and Ancillary Equipment used to Recover Heavy Vehicles.
• Theory and Calculations.
• Hand Signal instructions to direct a Winch operator.

Practical Skill Instruction

• Demonstrate the correct use and deployment of all equipment. Preparing, loading, transporting and unloading of the Casualty Vehicle.

This module deals with the Recovery of Vehicles using a Lorry Loader Crane from RTC, parking and other situations and covers the following area’s.

Theory

• Health and Safety as it applies to the use of Lorry Loaders.
• Lorry Loader Components and Control of a Lorry Loader Crane.
• Ancillary Equipment used with Lorry Loaders to Recover Vehicles.
• Theory of operation, Safety and techniques of operation.
• Hand signal instruction to direct a Lorry Loader Operator.

Practical Skill Instruction

• Demonstrate the correct use and deployment of all equipment. Preparing, Loading, transporting and unloading of the Casualty Vehicle using a Lorry Loader.

The IVR18 module provides recovery operators with the necessary skills to assess and safely employ Air Cushions in the righting of overturned heavy vehicles. The course is an extension of the VR16 module and operators must have achieved this module before taking VR18.

Recovery operators will learn to assess, plan and implement a recovery of the casualty vehicle using Air Cushions and Winching. All practical and theoretical aspects of their safe use in lifting and lowering the vehicle will be tested.

Theory

• Health & Safety applied to the use of Air Cushions
• Identification of the different Types, sizes and construction of Low and High-pressure cushions
• Care and Maintenance of all Air Cushions equipment
• Deployment of Starter Mats and Air Cushions
• Handling of typical high and low pressure air supplies, valve blocks and connecting devices.

Practical Skill Instruction

Demonstration of the recovery set-up for an overturned vehicle, correct use and deployment of all related equipment to successfully conduct a recovery of the casualty vehicle.

Recovery operators can be summoned to court and in some cases, charged with the tampering of evidence or improper and unprofessional handling at the scene.

This course aims to address this imbalance by providing the operator with all the knowledge and experience necessary to conduct a safe and professional recovery of the vehicle, preserving the evidence in such a way that will be admissible in court.

Part 1

• Identification of Evidence.
• Preserving Evidence.
• Avoidance of Cross Contamination.
• Police Requirements from Operators to Preserve Evidence at the Scene.
• Types of Evidence.
• Evidence Handling.
• Documenting Evidence.

Part 2

• Identification of ‘Rigged’ Vehicles.
• Personal Risk Avoidance.
• Practical Vehicle Removal Preserving All Evidence.
• Vehicle and Evidence Storage.
• A multiple choice test will be undertaken upon completion.

The VR20 module is a highly specialized course in the use of Rotating Equipment for Heavy Vehicle Recovery. It is only recommended for operators that are fully trained, highly skilled and experienced in Heavy Vehicle Recovery.

Given the dangers involved, the knowledge and experience required to safely deploy and use Rotating Recovery Equipment. Inexperienced operators are discouraged from taking this module.

The module covers all aspects of a recovery using Rotating Recovery Equipment and the operator’s knowledge and ability to use the equipment are tested throughout the module. Their practical skills and theory knowledge are also continually assessed as certification for this module cannot be gained by assessment only.

It is a pre-requirement for all trainees taking this module to have a broad understanding of heavy recovery and all the laws governing the use of the equipment and the vehicles they relate to.

Theory

• Health & Safety at work regulations as applicable to Rotating Recovery Equipment
• Risk assessment for the working area, Pre-use checks and safety techniques when operating the equipment
• LOLER regulations applicable to this equipment
• PUWER regulations applicable to this equipment
• Manual handling regulations for Rotating Equipment
• Working at heights regulations
• Identification of all equipment employed and the location, function and competent use of all controls
• Relevance of conforming to manufacturer’s guidelines
• Equipment Inspection techniques and understanding of its limitation and safe working parameters
• Care and Maintenance of all equipment

Practical Skill Instruction and Assessment

• Practical Risk assessment for a typical working area
• Demonstrate the correct and competent use of all Rotator controls and equipment
• Identify the equipment required and implement the rigging and safety techniques required to right an overturned vehicle
• Winching, lifting and lowering calculations

This course is aimed at Recovery Personnel with 3 years managerial experience and 3 years Heavy or Light Recovery experience. Candidates attending this course will have the ability to assess, plan, lead and coordinate the recovery work at an incident in an efficient, professional and organized manner.

Certification for this module will be gained after rigorous assessment of the candidate’s abilities, their knowledge and previous experience in all types of recovery situations. This module includes multiple choice paper examination, practical role playing workshops and assessment of the candidates experience throughout.

Theory

• Definitions of a ‘Major Incident’ and a Major Incident Manager’.
• Identification of the roles and responsibilities of the attending emergency services.
• Risk assessment and record logging at a major incident.
• Effective Communication with emergency services managers and their teams.
• Planning and Recovery for any given major incident.
• Template and report writing post recovery for a given customer.
• Incident manager’s duties, responsibilities and limits of authority.
• Effectively assess, organize and deploy the recovery equipment required.

Practical Skill Assessment

• The module will initially be assessed using recovery scenarios, unless practical alternatives can be found. Candidates must demonstrate their competency to manage and safely accomplish a major recovery incident.

A multiple choice test will be undertaken upon completion.

This course is about Roadside/recovery technicians having a basic understanding of First aid in the workplace and being able to deal with situations where someone has been injured and requires medical assistance.

Course aims

• • The role of the first aider
  • The Primary Survey
  • Resuscitation
  • The Secondary Survey
  • The Recovery Position
  • How to administer first aid to someone who is choking
  • How to administer first aid to someone who is bleeding
  • How to administer first aid to someone in shock

This module is aimed at sectors of the rescue and recovery industry who are involved in the movement of high voltage vehicles and need an understanding of the specific requirements for the safe handling of such vehicles during transportation/recovery or minor repairs at the roadside. It will provide the student with a basic overview of Hybrid and Electric vehicles (EV) and Health and Safety requirements as it affects them in their job role. It is not about an in depth knowledge of H&S legislation, or workshop repairs to these vehicles, but aims to provide the knowledge required to comply with the legislation and operate safely when dealing with Electric and Hybrid vehicles.

Course aims

• • • To understand the history of EV and Hybrid vehicles
    • To understand the principles of EV operation
    • To understand the principles of Extended Range EV operation
    • To understand the principles of Hybrid vehicle operation
    • To understand how to identify EV and Hybrid vehicles
    • To understand the potential hazards with EV and Hybrid vehicles
    • To understand the potential hazards when EV or Hybrid vehicles are damaged by fire or impact
    • To understand how to secure the safety of yourself and others at the scene of a disabled or damaged EV/Hybrid vehicle